We love our customers and want to keep in touch with you! Registration will allow you to place an order in an accelerated mode, add things to bookmarks that you like, as well as track the history of purchases. In addition, you will be constantly up to date with news, discounts and exclusive offers.
Yes of course. We respect and value the trust of our customers. The data is only needed to provide a high level of service for you.
The "Size table" will help to define the necessary size. If you are not sure about the choice of size - feel free to call us or contact the Customer Service. All you have to do is enter the product code.
Yes! To do this, please call +38 050 864 24 95 and our manager will cancel the order. If the order was paid by card (non-cash payment) - we will refund you within 7 working days.
Yes, the return of goods is carried out within 14 days according to the Resolution of the Cabinet of Ministers of Ukraine N172 of 19.03.1994 "On the implementation of certain provisions of the Law of Ukraine" On Consumer Protection "as amended. Detailed information on returns can be found in the section Returns and Exchanges
We will refund you within 30 days of return, according to paragraph 4 of Art. 12 of the Law of Ukraine "On Consumer Protection".
Delivery & Payment
In Kiev and Odessa your order will be delivered by courier at a time convenient for you. It is also possible to leave a personal stylist. In Ukraine - the carrier company "Nova Poshta", outside of Ukraine - the company "DHL". In this case, the cost of delivery is set according to the tariffs of the carrier.
If you are in Kiev or Odessa - your order will be delivered within 24 hours from the moment of its confirmation by the manager. In Ukraine - within 48 hours from the moment of order confirmation. International delivery - from 2 working days. For more information on shipping, see Shipping and Payment .
Delivery is carried out in 60 countries of the world, the company - the carrier "DHL".
When sending goods to Kiev or Odessa, delivery is free. Other cities of Ukraine and international delivery - according to the tariffs of the carrier company.
You can pay for your order: - cash upon receipt; - by credit card; - by bank card using a mobile POS terminal; - cash on delivery upon receipt You can find detailed information about payment in the section Shipping and Payment
The 3D SECURE system is provided by your card issuing bank. This is a system for protecting your payments, carried out using SMS notifications to your phone number.
At the moment, the site does not provide this functionality, but we are working on expanding the possibilities for confirming payments.
- You send the item to the LITKOVSKAYA showroom so that we can assess its condition - You set your own price for the item and receive the proceeds after the sale, while we reserve the right to adjust the final cost on the site. The difference will be our reward for promoting and selling this item - Delivery to the showroom and return of the transferred item is carried out at the expense of the sender - We reserve the right to refuse to post items on the site if the appearance and condition do not meet our criteria - The proceeds from can be transferred to you in cash or as a deposit with a further option to buy new LITKOVSKAYA pieces with an additional 10% discount. - We will do our best to make your favorite find a new life, but if it has not been sold within 6 months, we return it to you. It may be too soon for you to say goodbye :)